GDPR Privacy Requests

We respect deine privacy. If you sind located in der European Economic Area (EEA), du have certain rights under der General Data Protection Regulation (GDPR). Use der options below zu exercise deine rights regarding der personal data wir hold about you.

How wir process deine request When du submit a request through dieses page, unser compliance provider (Consentmo) processes deine email address und technical information (such as IP address) nur to verify und fulfill deine request, prevent misuse, und keep records von compliance. For mehr details, see Consentmo's Data Processing Policy.

Access oder download my data

You can request a copy von der personal data wir hold about you, including account details und order history. You may request deine data in einer portable format (CSV oder PDF).

Response time: We respond within one Monat. If deine request ist complex, wir may extend dieses period as permitted von law und will inform you.

Correct my information

If du believe deine personal data ist inaccurate oder incomplete (for example, a wrong shipping address oder misspelled name), du can update it here.

Delete my data

You can request der deletion of deine personal data associated mit this store (also known as der "Right zu be Forgotten").

Important: Some information may sein retained where required von law or für legitimate purposes (for example, tax, fraud prevention, und security).

Manage Privacy Preferences

You can personalisiertize deine experience von choosing exactly which types von cookies und technologies du allow us zu use (e.g., enabling analytics aber disabling marketing). You can update diese specific settings at jeder time.

Withdraw Consent

You have der right zu withdraw deine Shopify marketing consent für tracking technologies at jeder time. This will apply to deine future use of unser store und will stop data Kollektion für optional purposes.

Restrict oder object zu processing

You may request das we restrict der processing of deine personal data oder object zu certain processing activities (such as direct marketing oder processing based auf legitimate interests).

To exercise diese rights, please contact us at:

📧 contact@moonela.co.uk

Contact information

For questions about deine privacy rights or dieses page, contact:

Email: contact@moonela.co.uk

Address: 2 Hulme Street, M5 4ZD Salford England, United Kingdom

Lodge a complaint

If du believe wir have nicht adequately addressed deine concerns, du have der right zu lodge a complaint mit your national Data Protection Authority (DPA).