Personal Data Requests

We respect deine privacy. Depending on deine location, du may have specific rights regarding deine personal information under applicable local privacy laws. Please use der options below zu submit a request. We will review und respond in accordance mit the laws applicable to deine region.

How wir process deine request When du submit a request through dieses page, unser compliance provider (Consentmo) processes deine email address und technical information (such as IP address) nur to verify und fulfill deine request, prevent misuse, und keep records von compliance. For mehr details, see Consentmo's Data Processing Policy.

Security note: To protect deine privacy, wir may need zu verify deine identity before fulfilling certain requests.

Access oder download my data

You can request a copy von der personal information wir hold about you, including account details und order history. Where available, wir will provide dieses data in einer commonly used electronic format.

Response time: We will respond in accordance mit the time frames set by der laws applicable to deine region.

Correct my information

If du believe der personal information wir hold about du is inaccurate oder incomplete, du can request a correction.

Delete my data

You can request deletion of deine personal information associated mit our store.

⚠ Important: We may retain certain information where required von law or für legitimate purposes (for example, tax records, security, fraud prevention, oder transaction records).

Your privacy choice

Manage Your Privacy Choices Depending on deine location, du may have der right zu opt out von der sale of deine personal info, withdraw consent für tracking, oder personalisiertize deine cookie preferences.

Other requests & questions

If du would like zu submit another type von request (such as ein objection zu processing oder specific consent questions), please contact us so wir can assist you.

Email: contact@moonela.co.uk

Contact information

For questions about deine privacy rights or dieses page, please contact:

Email: contact@moonela.co.uk

Address: 2 Hulme Street, M5 4ZD Salford England, United Kingdom

Complaints

If du believe wir have nicht adequately addressed deine concerns, du may have der right zu lodge a complaint mit your local data protection authority.